tag:blogger.com,1999:blog-7169279.post6083705153326220778..comments2023-11-24T03:20:02.361-07:00Comments on Tufte's Economics Classes Blog - A Living Textbook: Southwest Goes for ModestyDr. Tuftehttp://www.blogger.com/profile/17397586052171706438noreply@blogger.comBlogger11125tag:blogger.com,1999:blog-7169279.post-28709416395421097932008-05-05T13:11:00.000-06:002008-05-05T13:11:00.000-06:00Nothing new to add - I'm just glad I didn't have t...Nothing new to add - I'm just glad I didn't have to make the decision on the fly.Dr. Tuftehttps://www.blogger.com/profile/17397586052171706438noreply@blogger.comtag:blogger.com,1999:blog-7169279.post-64656721101502667782008-04-15T23:38:00.000-06:002008-04-15T23:38:00.000-06:00Dr. Tufte's explanation using offensensitivity is ...Dr. Tufte's explanation using offensensitivity is in the right place as far as I'm concerned and I would consider myself a "family-type". Do these people who alerted Southwest in the first place spend all their time policing the public on their definition of inappropriate attire? Southwest handled the situation incorrectly, whether "all publicity is good publicity" or not.Jacqueshttps://www.blogger.com/profile/11291592129661192197noreply@blogger.comtag:blogger.com,1999:blog-7169279.post-80256396169211065292008-04-15T20:13:00.000-06:002008-04-15T20:13:00.000-06:00Dr. Tufte said that Southwest was the loser. I dis...Dr. Tufte said that Southwest was the loser. I disagree I believe that "any publicity is good publicity" as said by Kazakhstan's president.carterhttps://www.blogger.com/profile/05176187104000148384noreply@blogger.comtag:blogger.com,1999:blog-7169279.post-27417392651198404602008-04-14T21:07:00.000-06:002008-04-14T21:07:00.000-06:00Dr. TufteI think they are a winner. Such actions ...Dr. Tufte<BR/>I think they are a winner. Such actions make me want to fly with them because they behave in ways that support my family culture. Honoring the guest’s request was the right thing to do and I wish more companies would have the spine to follow suit. In a sinking world we need principled people and I applaud Southwest.TheFindlayhttps://www.blogger.com/profile/14684917982252116960noreply@blogger.comtag:blogger.com,1999:blog-7169279.post-72966526294501083212008-04-12T00:01:00.000-06:002008-04-12T00:01:00.000-06:00Dr. Tufte asked what Southwest was to do? I think...Dr. Tufte asked what Southwest was to do? I think this question is easily answered by honoring a customers request. I do agree that people are too easily offended but responding to a customers request that is not over the top or too outrageous is generally a good thing to do. Southwest did not deny anyone their service, they just took a stand and had a reasonable request in an attempt to serveRyanhttps://www.blogger.com/profile/01338076792414399829noreply@blogger.comtag:blogger.com,1999:blog-7169279.post-26941405078567477752008-03-31T22:47:00.000-06:002008-03-31T22:47:00.000-06:00Dr. Tufte,I think that you make a good point. Obv...Dr. Tufte,<BR/>I think that you make a good point. Obviously what she was wearing was affecting someone else. I think that too many times we worry about one person being offended versus the many that have to look at them and be offended by what they are wearing. I think from a personal opinion that it was good that the attendant approached her. I think too many times people get away with Williamhttps://www.blogger.com/profile/09091219498842177845noreply@blogger.comtag:blogger.com,1999:blog-7169279.post-57252913170085342652008-03-14T09:42:00.000-06:002008-03-14T09:42:00.000-06:00Dr. Tufte said Southwest had to honor the customer...Dr. Tufte said Southwest had to honor the customer's request. In this situation, I can't help but wonder what would have happened if the employee had ignored the request and said "I'm sorry but our guests are free to choose the their own clothes." It seems someone had to be offended in this situation and perhaps Southwest would have been better off letting the complainer be offended.CMChttps://www.blogger.com/profile/06230361937701865420noreply@blogger.comtag:blogger.com,1999:blog-7169279.post-7037007490044880242008-02-26T17:12:00.000-07:002008-02-26T17:12:00.000-07:00Extra Credit - Dr. TufteThis is a joke coming from...Extra Credit - Dr. Tufte<BR/>This is a joke coming from an airline who promoted equally underdressed flight attendants in past marketing campaigns. I agree that "offensensitivity" is not a valid reason to kick someone off of a flight. Post a dress code and notify customers in advance of the consequences of violation. How can the consumer follow unwritten rules?Gavinhttps://www.blogger.com/profile/04581522223831636340noreply@blogger.comtag:blogger.com,1999:blog-7169279.post-534592771991580212008-02-21T11:25:00.000-07:002008-02-21T11:25:00.000-07:00I have mixed feelings about this situation. My fi...I have mixed feelings about this situation. My first impression, before seeing the picture, was "kudos to Southwest for setting a standard and enforcing it." However, the question arises, "is there a posted dress code for passengers?" How can you enforce a standard if there isn't one to enforce? The flight attendant was in between a rock & a hard spot: either ignore the complaint of the Gracehttps://www.blogger.com/profile/00942662920941014726noreply@blogger.comtag:blogger.com,1999:blog-7169279.post-46846453527593472402008-02-13T14:10:00.000-07:002008-02-13T14:10:00.000-07:00One of the best words I've ever see coined was "of...One of the best words I've ever see coined was "offensensitivity", which Berke Breathed put in Bloom County in the 80's. It's the idea that people are too sensitive to potential offenses.<BR/><BR/>Southwest is a loser here because of offensensitivity. Undoubtedly, someone told the steward they were unhappy.<BR/><BR/>What was Southwest to do? Not honor a customer's request? Or gamble, and hope Dr. Tuftehttps://www.blogger.com/profile/17397586052171706438noreply@blogger.comtag:blogger.com,1999:blog-7169279.post-13805990294106459292008-02-09T17:15:00.000-07:002008-02-09T17:15:00.000-07:00What the heck - I have seen flight attendants wear...What the heck - I have seen flight attendants wear that stuff on my flights before . I totally agree with you Matthew. She didn't wear anything that bad. I have seen girls wear more revealing clothes than that here in school. And the second thing is she wore that in the middle of summer - this is normal.Anonymousnoreply@blogger.com